Last updated 04/11/2021
Friendly Trader Pty Ltd is an Australian registered company ABN 129 161 163 597
This policy supersedes all previous versions of policies.
This is how Friendly Trader Pty. Ltd. is collecting personal information:
During checkout on any of our websites you will be asked to register as a customer and provide personal details, such as your name, business name, ABN, email address, phone number and physical address for invoicing and delivery. These details are used to calculate freight cost and to contact you in relation to your order if required and deliver any goods or services you ordered from us. We may also collect this information when you are purchasing directly from a warehouse outlet or if you chose to register on one of our websites without making a purchase.
Your personal details (we may also provide your phone number and email address) will be shared with a freight carrier in the event where an order was successfully placed and you requested delivery by a third party carrier. In this case the carrier (i.e. Startrack, Australia Post or Fastway Couriers) will be provided with your name and address to arrange delivery of your order.
You can access personal information that it stored with us by contacting us by phone, email or in person. You can request changes or deletion of such information (other than information which we are required by law to keep). We shall not be responsible for information which was provided to 3rd parties.
Whenever users (including unregistered users) visit the website, our server automatically records non-personal information for statistical purposes about your usage of the website such as:
1. the type of browser used;
2. the referring URL;
3. the IP address;
4. the number and type of pages viewed;
5. the date and time of visits;
We will take reasonable steps to protect Personal Data that we hold from:
1. misuse, interference and loss; and
2. unauthorized access, modification or disclosure.
In the unlikely event that there is a serious data breach that is likely to result in a risk to your rights and freedoms we shall, without undue delay, notify the appropriate supervisory authority. Where there is a high risk that a serious data breach will impact upon your rights and freedoms, we will also notify you without undue delay of such a breach.
We will keep your information only for as long as we need it for legitimate business purposes and as permitted/required by applicable legal requirements. If:
1. we hold Personal Data about You; and
2. we no longer need the Personal Data for any purpose for which the information may be processed or disclosed by us under this Policy, the GDPR or Privacy Act 1988 (Cth) or other applicable law; and
If you believe that we have used or disclosed your personal data in a manner which is contrary to this policy or otherwise breaches an applicable law, then you should email us at email@example.com. Please contact us so that we may provide you with assistance.
StarTrack requires delivery instructions.
This helps to ensure a successfull delivery.